FREQUENTLY ASKED QUESTIONS

FAQ

Honest Ansers to Help Families Feel Confident
FAQ

HONEST ANSWERS TO HELP FAMILIES 
FEEL CONFIDENT

Choosing an assisted licing community is one of the most important decisions a family will make. We believe you deserve clear, honest answers. If you don't see your question here, our team is always just a phone call away.
HOW DO I KNOW IF ASSISTED LIVING IS THE RIGHT CHOICE?

Assited living is a great fit when someone needs help with daily acitivities such as bathing, dressing, medication management or meals, but doesn't require full-time nursing care. It's also a wonderful option for seniors who are feeling isolated or in need of a more social engagement and support. If you're unsure, our team is happy to have a no-pressure conversation to help you think it through.

WHAT LEVELS OF CARE DOES RALEIGH HILLS PROVIDE?

We offer assisted living and memory care. This means residents can receive the right level of support today, and transition to a higher level of care if their needs change, all without leaving the community they've come to call home.

IS STAFF AVAILABLE AROUND THE CLOCK?

Yes, our care team is on-site 24 hours a day, 7 days a week. Whether is assistance in the middle of the night or quick check-in first thing in the morning, someone is always here.

WHAT'S INCLUDED INTHE MONTHLY RATE?

The monthly rate covers your residence, three daily chef-prepared meals, housekeeping, laundry, utilities including WiFi and cable, scheduled transportation, and access to all community amenities and activities. Personal care services are tailored to each resident's needs and reflected in their care plan.

CAN RESIDENTS BRING THEIR OWN FURNITURE AND PERSONAL BELONGINGS?

Yes, and we encourage it. Personal furniture, artwork, photographs, and cherished belongings go a long way in making a new space feel like home. Our team is happy to help with the transition and advise on what fits best in each room.

HOW DO I GET STARTED?

The first step is simply reaching out. Contact our admissions team by phone, email, or the form on our website and we'll schedule a tour at a time that works for you. We'll guide you through every step of the process at whatever pace feels right.

FAMILY SUPPORT 

Choosing assisted living or memory care is a big decision, and you don't have to navigate it alone. Whether you're ready today or just starting to plan for the future, our team is here every step of the journey. We'll answer your questions, guide you through the process, and make sure your loved one receives the care they deserve — at your own pace, on your own timeline.
CONTACT US